Cancellation & Refund Policy

Effective Date: 20-oct–2023

Last Updated: 20-oct–2023

Thank you for choosing Paix Empire OPC Pvt Ltd. We value your business and want to ensure that your experience with us is as smooth and satisfying as possible. Please take a moment to review our Cancellation & Refund Policy, which outlines the procedures and conditions for canceling services and requesting refunds.

Cancellation Policy

Subscription Services

If you wish to cancel a subscription service with us, please follow these steps:

  1. Contact Us: Reach out to our customer support team by email or phone to initiate the cancellation process. You can find our contact information on our Contact Us page.

  2. Provide Details: Please provide the necessary details, such as your account information and the reason for cancellation.

  3. Cancellation Confirmation: You will receive a confirmation of your cancellation request, along with information on any remaining service periods or fees.

One-Time Purchases

For one-time purchases, please note the following:

  • Cancellations must be requested before the product or service is delivered or performed.
  • Refunds will be processed in accordance with our Refund Policy below.

Refund Policy

Eligibility for Refunds

Refund eligibility depends on the type of service or product you have purchased. Here are the general guidelines:

  • Subscription Services: We may offer a full or partial refund based on the specific circumstances of your request and our evaluation.

  • One-Time Purchases: Refunds may be issued if the product or service is defective, not as described, or if you meet specific eligibility criteria outlined in the product/service description.

Refund Process

If you are eligible for a refund:

  1. Contact Us: Get in touch with our customer support team to request a refund. You can find our contact information on our Contact Us page.

  2. Provide Details: Please provide details of your purchase, the reason for the refund, and any supporting documents or evidence.

  3. Refund Review: We will review your request and, if approved, initiate the refund process.

  4. Refund Processing: Refunds will be processed using the same method of payment you used for the original purchase.

Please note that the time it takes for a refund to be reflected in your account may vary depending on your payment method and financial institution.

Contact Us

If you have any questions or concerns about our Cancellation & Refund Policy, please contact us at:

Paix Empire OPC Pvt Ltd [Pune Maharashtra] [support@paixempire.in] [Phone Number +91-9545725002]

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